Patients seek care at different stages - sometimes with a diagnosis, sometimes with questions.
At Sydney Urology and Robotic Group, care begins with understanding your condition and treating it appropriately. This may involve lifestyle changes, medical management, targeted interventions, or surgical treatment, all depending on what your individual situation requires. As surgeons, we understand when intervention helps and when it doesn’t. Some conditions require monitoring. Others need active treatment.
When surgery is the right way forward, it is guided by experience and supported beyond the operating room. Care moves forward as a connected process, with clinical reasoning, compassion and clear communication at every stage.
FOR PATIENTS
Your Care Journey is Personal
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Guided Care from the First Visit Onward
At Sydney Urology and Robotic Group, care is guided from the first consultation through each stage that follows. Clinical decisions are led by specialist assessment, supported by coordinated planning, and managed within clearly defined pathways to ensure consistency and continuity.
1
Clinical Context for Your Visit
A referral from your GP or other specialist is required before your appointment. This helps ensure your visit is focused and allows your specialist to review the right information from the start, supporting more meaningful discussion during your consultation.
2
Preparing for Your Visit
Your first step is arranging a consultation at a location and time that works for you. Our team will guide you through the options and the required paperwork, and share clear details in advance, so you can arrive feeling prepared.
3
During Your Appointment
Your appointment is a focused conversation about your health concerns. Your specialist will listen carefully, review relevant history, and explain any examinations or assessments before they are undertaken. Time is taken to discuss findings, options, and next steps, including alternative options, in a way that is clear and unhurried.
4
Next Steps
After your visit, your referring doctor is kept informed so your care remains well-coordinated. If further review or tests are required, this will be discussed with you with suggested locations and time frames.
When specialist care is complete, ongoing management continues with your GP, supported by clear recommendations.
Consultation and Evaluation
1
Clinical Context for Your Visit
A referral from your GP or other specialist is required before your appointment. This helps ensure your visit is focused and allows your specialist to review the right information from the start, supporting more meaningful discussion during your consultation.
2
Preparing for Your Visit
Your first step is arranging a consultation at a location and time that works for you. Our team will guide you through the options and the required paperwork, and share clear details in advance, so you can arrive feeling prepared.
3
During Your Appointment
Your appointment is a focused conversation about your health concerns. Your specialist will listen carefully, review relevant history, and explain any examinations or assessments before they are undertaken. Time is taken to discuss findings, options, and next steps, including alternative options, in a way that is clear and unhurried.
4
Next Steps
After your visit, your referring doctor is kept informed so your care remains well-coordinated. If further review or tests are required, this will be discussed with you with suggested locations and time frames.
When specialist care is complete, ongoing management continues with your GP, supported by clear recommendations.
Consultation and Evaluation
Where Will Your Surgery Take Place?
If surgery becomes part of your care, it may be performed in either a private or public hospital. The most appropriate setting depends on your condition, clinical urgency, and your personal preferences. Our team will help you understand these options and support the pathway you choose. Surgery can be organised for whichever option at a hospital where your specialist works.
Private Hospital
Surgery can be arranged at a range of accredited private hospitals. Admissions are usually completed electronically, and procedure dates are often more flexible and scheduled sooner, depending on availability.
If you choose to have your surgery with Sydney Urology and Robotic Group, we will coordinate the process and provide an estimate of fees. Some costs may be out of pocket, in addition to what is covered by private health insurance, and may include fees for other specialists involved in your care. Hospital charges, pathology, or radiology may be billed separately.
When surgery is performed under our care, it is carried out by the surgeon who books and performs the procedure. Our team will guide you through admissions, any required tests, and the next steps.
Public Hospital
If you proceed through the public hospital system, our team will help start the admission process and guide you through the required paperwork. Surgical timing is determined by NSW Health Surgery Access Guidelines, based on the urgency of your condition.
In most cases, surgery in the public system is provided at no cost if you hold a valid Medicare card. Procedures are usually performed, done or supervised by your specialist with a Urology Registrar (qualified doctor undergoing specialisation training) who also helps during your aftercare during your admission. If there is a prolonged wait, you will be notified if another qualified urologist at the hospital can do or supervise your procedure.
After your procedure, you’ll be advised on follow-up arrangements, so your ongoing care can continue appropriately.
Frequently Asked Questions
Please send any information to us before your appointment, including a referral letter, prior test results (such as scans, blood tests, urine tests, and biopsy results). If you don’t have results available, please let our team know before your appointment where your tests were done, and we will try to obtain a copy of these results so they are ready for your appointment. You may be required to sign a release of medical information to facilitate this.
We will also send you documents, including questionnaires, to your email to complete before your appointment, ensuring you have a smooth experience on the day.
All referrals are reviewed to ensure we can provide you with specialised care in a timely fashion. You should hear back from us within 1 business day of receiving your referral.
If urgent or suspected cancer, please call our team, and we will expedite this appointment at one of our clinic locations to be seen within 2 days. Alternatively, one of our clinical team members may speak to you over the phone or through a telehealth appointment, if appropriate.
For your first appointment, please bring any relevant medical reports or test results, even if already sent, along with your Medicare card and any private health insurance, DVA, or concession card you may have.
If you have not completed the registration form, please arrive 10–15 minutes early to allow time for this.
We understand that you may be running late. Please let us know as early as possible so we can try to adjust to fit you in. However, we may need to reschedule
Please contact our office to get an updated fee estimate from our different specialist members. This will vary for a first appointment or a follow-up appointment, and if you have a valid concession card. Medicare provides a rebate for some of this cost.
Yes, we encourage bringing whoever you want to the appointment. During the appointment, you will be asked for personal medication information and may require a physical examination, so please let us know or ask them to wait outside if you do not want them present during these portions of the consultation.
Depending on the situation, sometimes family or friends can act as translators. However, we prefer to use accredited interpreters to ensure that there are no errors.
Please let us know in advance if you require an interpreter, and we will try to organise either a phone or in-person interpreter for your appointment.
Yes. We will walk you through what your results mean, and our medical guides offer helpful information you can revisit.
Private health insurance with a hospital cover provides reimbursement for certain inpatient conditions when you are admitted to the hospital. Depending on your level of cover, there may be an out-of-pocket (gap fee) relating to your admission, which you will be told in advance and be given informed financial consent.
Private health insurance does not cover out-of-hospital costs such as consultations, tests or conditions. However, this varies for overseas visitors with private health insurance without Medicare. You can read more at the Australian government's explanation at (https://www.privatehealth.gov.au/health_insurance/what_is_covered/privatehealth.htm).
Where treatment extends beyond consultation, we oversee the process in full. If surgery forms part of your care, it may be undertaken in either a public or private hospital, depending on clinical need, timing, and personal circumstances.
Our team will explain the available options and coordinate the appropriate setting, ensuring your care remains aligned and well supported at every stage.
This will vary depending on your health, the potential surgical options, and the anaesthetic options, which can include local anaesthetic, sedation, regional blocks or general anaesthetic.
We will discuss your treatment options with you, including non-operative options and if required, we may organise a specialist physician and anaesthetic review to decide whether surgery would be safe for you.
Certain minor procedures can be performed in our clinics under local anaesthesia by our team. You may need to be monitored for a period of time afterwards, and you will be given clear instructions before being cleared.
You will be advised whether this is an option for you and provided with an estimate of fees, which includes the surgeon fee and equipment usage. You can claim a portion of this back from Medicare, but it will not be rebated by private health insurance.
Robotic surgery is a more advanced form of keyhole (laparoscopic) surgery where the robot’s actions are controlled by your surgeon. It offers more precision, less blood loss, shorter operative time and a quicker recovery, including hospital stay, than other areas. Robotic surgery can usually be performed via the public or private system (our team).
Admission processes typically begin with arrival at the admissions or day surgery unit. After check-in, you will be shown to the change area, provided with a surgical gown, and allocated secure storage for personal belongings.
A final health and safety checklist is completed to confirm that all details match the planned procedure and that there have been no changes to your health. You will then be taken to the anaesthetic area, where the anaesthetic team prepares you for surgery before you are transferred to the operating theatre.
Recovery time varies depending on the type of surgery and individual factors. Before your operation, our team will discuss what recovery typically involves and what to expect in the days, weeks, or months following surgery.
Suite 12A
Westmead Private Hospital
Westmead NSW 2145
On-site parking is available for patients and visitors.
Suite 301C
Q Central, 10 Norbrik Drive
Bella Vista NSW 2153
Free on-site parking is available for patients and visitors.
Alternatively, free parking is available at Norwest Circa (a 5-minute walk away) or paid parking at Norwest Private Hospital
Sydney Inner West Specialist Group
Shop 2, 363 Beamish Street
Campsie NSW 2194
Limited free timed parking on the street.
Parking is available after a 5-minute walk at Campsie Centre Carpark.
Suite 6
Strathfield Private Hospital
3 Everton Road
Strathfield NSW 2135
Limited timed parking on-site or on surrounding streets
Parking is available after an 8-minute walk at Strathfield Plaza.
Goulburn Specialist Centre
56/58 Clifford Street
Goulburn NSW 2580
On-site parking is available for patients and visitors.
Our Consulting Centres in Sydney
Surveillance & Ongoing Care
Follow-up care continues beyond treatment and remains an important part of ongoing health. Surveillance may include follow-up appointments, blood tests, imaging, and reviewing your symptoms, which is tailored to you, the type of cancer and treatment received.
Regular monitoring supports early identification of changes, helps manage longer-term effects of treatment, and provides reassurance over time. As recovery progresses, the focus and frequency of review may evolve based on individual needs.
Recovering at Your Own Pace
Recovery after cancer treatment is different for everyone. Some people feel well relatively quickly, while others experience ongoing effects such as fatigue, urinary or bowel changes, hormonal symptoms, or sexual health concerns.
Care during this phase focuses on supporting recovery in a realistic and manageable way. This may include symptom management, rehabilitation strategies, and referral to allied health professionals or other specialists to further support comfort, function, and confidence.
Staying Well in Daily Life
Your everyday health plays an important role in recovery and long-term wellbeing. Attention to nutrition, physical activity, sleep, and lifestyle habits, such as stopping smoking and alcohol, can support energy levels and also improve cancer outcomes.
Advice may be tailored where treatment has affected areas such as kidney function, bowel health, hormonal balance or when recovering after surgery. The emphasis is on practical, sustainable changes that can be fitted into your daily life.
Looking After Mind and Body
The impact of cancer and its treatment is not only physical. It is common to experience emotional challenges such as anxiety, low mood, changes in confidence, or fear of recurrence. This may also be impacted by cancer treatment, including hormonal therapy.
Ongoing care includes attention to emotional well-being alongside physical health. Staying active is an important step, but support may also involve your GP, support groups, counselling, psychology services, medications or open discussion, as well as management of pain, fatigue, sleep issues, and sexual health concerns.
Intimacy and Sexual Health
Urological cancers and their treatments can affect sexual function, continence, libido, and fertility. These changes are common and may affect well-being, relationships, and self-confidence. Some of these changes are temporary, whilst others can persist.
Open discussion allows concerns to be addressed and appropriate care offered. Support may include treatments such as prehabilitation and rehabilitation, pelvic floor physiotherapy, devices, or referral to allied health or specialist services when needed.
Cancer Survivorship - Finding Balance in Cancer Care
Cancer care can affect many parts of life, sometimes in ways that aren’t immediately obvious. Changes in how you feel, think, or move through daily routines are common, and they don’t follow a fixed timeline.
Taking time to understand these changes - and acknowledging them as they arise - can help care feel more manageable. With the right support and open communication, adjustments can be made that respect your comfort, priorities, and pace as you continue forward.
Recommended Reading on Cancer Survivorship
Suzanne Chambers
A supportive, evidence-based guide that helps men and their partners find clarity, coping, and confidence after diagnosis.
Tim Baker
A candid memoir that explores living with advanced prostate cancer through resilience, lifestyle, and the search for balance.
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